Virtual Congress Login

In due time a special link will be provided on the website that will provide you with access to the virtual meeting. On this link you can also check if you are registered correctly.

You’ll need to login with your MyEAU account. At the login screen a new password or username can be requested.


Q: How can I view the virtual congress?
A: You can view the virtual congress via a special platform. You can access the platform with your MyEAU credentials. You’ll first need to create a registration here.

Q: If I cannot view the presentations live, can they be viewed afterwards? And for how long are the presentations accessible?
A: Presentations can be viewed on-demand from UROsource within 24 hours after presentation. The presentations stay available for at least 1 year. (Note: CME accreditation is only valid for content viewed live on the congress platform, not from UROsource.)

Q: Will the content be translated?
A: No translation will be provided. The congress sessions will be conducted in English.

Q: I live in a different time zone, how do I know at what time the sessions start?
A: All times mentioned in the scientific programme are based on the Central European Winter Time (CEWT).

Q: Will I receive CME credits?
A: You will receive CME credits by viewing the live presentations in the virtual congress platform. You will not receive CME credits when viewing the content in the UROsource.

Q: I forgot my password.
A: You can request a new password here.

Q: I don’t know my user name.
A: A mailing will be sent to all registered participants a few days before the start of the meeting including your username. Your username can also be requested here.

Q: Will I receive a Certificate of Attendance?
A: If you have viewed the presentations in the virtual congress platform you will be able to download the Certificate of Attendance via the MyEAU portal from 03 February.

Q: Can I join the virtual congress via the congress app?
A: In the congress app a link will be provided to the virtual congress platform. However we recommend viewing the virtual congress on a desktop or laptop.

Technical recommendations

A computer/laptop, headset/headphones and a wired internet connection with a 5Mbit upstream is recommended.

Internet browser: We recommend Google Chrome or Firefox (most recent version).

Processor: There are no restrictions on processing power, if you can access this website you’ll be able to access the virtual congress platform.

Bandwidth: There are no restrictions to access the platform. However, it would be advised to have a 5Mbit upstream.

Firewalls: By default no content needs to be accessible via a firewall or VPN. However, we cannot control the default restrictions set by your internet provider or state.